Termini e condizioni del servizio
TERMS OF SERVICE
PALONO — Terms of Service
Welcome to PALONO.
These Terms of Service govern your use of the PALONO website and your purchase of products through our online store.
By using our website or placing an order, you agree to these Terms, subject to any mandatory consumer rights provided by applicable law.
1. About PALONO
PALONO is an online beauty brand offering skincare, body-care and hair-care products.
Customer service:
2. Website Use
You agree to use the PALONO website lawfully and responsibly.
You must not:
- Use the website for fraudulent purposes
- Attempt unauthorized access to the website or its systems
- Interfere with website security
- Introduce malicious software
- Copy or misuse website content without permission
- Use the website in violation of applicable law
3. Products
We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on the website are accurate.
Product colors and appearance may vary depending on your device or display settings.
4. Product Availability
All products are subject to availability.
If a product becomes unavailable after you place an order, PALONO will contact you and provide an appropriate solution, including a refund where applicable.
5. Prices
Prices are displayed on the relevant product pages and at checkout.
Applicable taxes and delivery charges will be displayed where required.
PALONO reserves the right to correct pricing errors before an order is accepted, subject to applicable consumer law.
6. Orders
When you place an order through our website, you provide an offer to purchase the products selected during checkout.
After submitting an order, you will receive an order confirmation.
If we are unable to fulfill your order, we will notify you and refund any payment received for products that cannot be supplied.
7. Payment
Payment must be completed using one of the payment methods made available at checkout.
Payments may be processed through third-party payment providers.
8. Shipping
Orders are shipped according to our Shipping Policy.
Delivery times displayed on the website are estimates unless specifically stated otherwise.
9. Returns and Refunds
Returns, refunds and withdrawal rights are governed by our Refund & Return Policy.
Nothing in these Terms removes mandatory statutory consumer rights.
10. Defective Products
If a product is defective or does not conform to the contract, you retain all mandatory rights provided by applicable consumer law.
Contact:
11. Intellectual Property
The PALONO name, logo, branding, photographs, designs, text, graphics and other website content are owned by or licensed to PALONO unless otherwise stated.
You may not reproduce, distribute, modify or commercially exploit PALONO content without permission.
12. Third-Party Services
Our website may use third-party services, applications, payment providers and other external services.
Third-party services may be governed by their own terms and privacy policies.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms limits mandatory consumer protections.
14. Changes to These Terms
PALONO may update these Terms from time to time.
The current version will be published on this page.
15. Governing Law
These Terms are governed by applicable law, while preserving any mandatory consumer protections that apply to consumers in their country of residence.
16. Contact
Questions regarding these Terms can be sent to:
PALONO — Your beauty. Your ritual.